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FREQUENTLY ASKED QUESTIONS
When you sign up for any of our plans, you will get an Account manager who will manage & take care all of your tasks. You can change the Account manager in future, if you want.
No! Everything is covered under your monthly subscription fees.
Not at all! Maximum of our plans are monthly basis and some are quaterly basis. You can subsribe and cancel your plan at any time as per your choice.
You can simply contact with your Account Manager and he will add Additional hours in your account. Ex: If you are in 10 Hours plan, you can purchase additional hours at USD 10/hour.
We use PayPal for all of our payments as it is the most secure payment gateway for online transactions. You just need to sign up for a PayPal account.
Definitely, you can! We provide 24/7 support. Aside, you can send your tasks on any holidays, because we are 365 days available to provide you best service.
In WERVAS, we always train a backup VA along with your Dedicated VA. In case, your Dedicated VA is unable to perform on your task, the Backup VA will provide you the same support.
We don't say much; but what we say, we make that happen. We are confident and experienced enough about our services. Don't want to rely on our words? Before subscribing our paid plan, you can try hour 3 hours Free Trial* plan for 2 days.
Data security is our main concern as we are dealing over internet. We use secure NAS server to store your confidential data. All of our employees sign a NDA at the moment of joining.
Certaily! We provide global services. You just need to send your tasks in English.
If you don't want to continue your subscription, you can inform us. We will deactivate your account within 48 hours and you will get 100% refund of your unused hours.