WERVAS
+1 973 -333-4825
Kolkata, India
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Logistics

WERVAS > Industries > Logistics

Advanced Solutions for Growing Your Logistic Businesses

Shipment Scheduling & Tracking Coordination

Our Virtual Assistants help logistics providers streamline operations by scheduling pickups, deliveries, and tracking shipments across platforms. We keep customers and teams informed with real-time updates—ensuring smoother logistics workflows.

Inventory & Warehouse Management Support

Our VAs assist in maintaining inventory logs, stock updates, reordering schedules, and warehouse documentation—helping you avoid shortages, overstocking, and mismanagement across your supply chain.

Customer Support & Communication Handling

We manage incoming calls, emails, and live chats to handle order status updates, delivery inquiries, and general support. Our VAs ensure your clients receive timely and accurate information, boosting trust and retention.

Carrier & Vendor Communication

We coordinate with drivers, freight carriers, and suppliers—confirming availability, updating schedules, and maintaining vendor relationships to prevent delays and ensure consistency in transportation workflows.

Data Entry & Freight Documentation

Accuracy is crucial in logistics. Our VAs handle BOLs (Bill of Lading), shipping manifests, invoices, and data entry into transport management systems (TMS) with precision—ensuring smooth audit trails and fewer processing errors.

Order Processing & Dispatch Coordination

From receiving orders to coordinating dispatch and delivery timelines, our VAs support your internal teams by managing orders efficiently and updating systems with the latest delivery status.

Invoice Generation & Payment Follow-up

Our assistants create and send invoices, track payments, and send reminders to clients. We also assist in maintaining financial records, helping you ensure timely billing and improved cash flow management.

AI Chatbot for 24/7 Shipment Inquiries

We implement an AI-powered chatbot on your website to answer common questions regarding tracking numbers, delivery ETA, order placement, and shipping policies—offering instant support to clients anytime, anywhere.

CRM Updates & Client Data Management

Our VAs keep your CRM updated with new leads, client details, past shipment histories, and communication logs—allowing your sales and service teams to access accurate, up-to-date information instantly.

AI Calling Agent for Delivery Reminders & Updates

We create custom AI voice agents to deliver automated calls for shipment confirmations, delivery notifications, failed delivery alerts, and feedback collection—freeing up human staff and improving customer communication.

Market Research & Route Optimization Reports

We help logistics companies gather data on freight rates, competitor pricing, route planning tools, and industry trends. Our insights support informed decision-making for smarter operations and profitability.

Logistics Process Automation

We automate repetitive logistics tasks such as form submissions, driver check-ins, email alerts, report generation, and document sharing—streamlining workflows and reducing manual errors across departments.

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